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I have been very happy and will use them again.
by kittyrumpus ,Feb 11 '05
I have ordered food, canned and dry, for cats and dogs from this store. It has been delivered in good condition except for one or two slightly dented cans. They have a great selection. I buy foods that are recommended by both Whole Dog Journal and PETA, so that I can get high quality foods that are not involved with animal cruelty. The shipment usually takes about a week. They are just starting an automatic shipment plan which I have not tried. I have also ordered kitty litter. My only problem is that they ship in boxes that are so heavy I have to empty them in order to get the items into the house. On one occasion an item was omitted and I emailed them about it and got an immediate response. Otherwise the orders have been correct, well packaged with lots of cushioning, and fresh according to the sell by dates.
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Reasonably satisfied with my ordering experience. However, savings do not offset the hassle
by hotwax99 ,Sep 27 '05
The on-line order process is quick and painless, although for prescription items it becomes more complex. Prices are significantly cheaper. However, once shipping is added in, savings become minimal.
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EXCELLENT
by mswa9 ,Feb 14 '06
I was very pleased with the shipping of my merchandise, QUICK ! Overall great transaction.I definetly will be doing buisness again. THANK YOU
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